摘要:In this paper, we propose a methodology for the development of strategic information system (IS) and information and communication technology (ICT) plans in higher education. The methodology we propose is composed of nine steps and involves the whole of the university community, not just IS/ICT technicians. These nine phases, derived from strategic planning procedures, are preplanning, external environment assessment, internal evaluation, strategic interest themes identification, mission and vision statements declaration, strategic axes identification, goals and strategies definition, project and specific actions definition and implementation and evaluation. Paper ends showing application of this planning procedure to the Universidad de Las Palmas de Gran Canaria.
关键词:information systems; information and communication technology; strategic planning