期刊名称：Bulletin of the American Society for Information Science
出版年度：2013
卷号：39
期号：2
出版社：American Society for Information Science and Technology
摘要：In the mid-90s I spent time with two professional organizations, the Society for Technical Communication (STC) and a group now known as the International Society for Performance and Instruction (ISPI). STC provided me with the skills to develop usable communication products. ISPI encouraged me to think about individual and organizational performance. They reminded me that organizations often went looking for solutions (“We need training”) when they might do better by taking advantage of an alternative (“We now benefit from better instructions”).
