摘要：The paper some issues regarding the requirements that must be met by an assessment system of the collaborative systems. A collaborative framework and the main characteristics of a collaborative system are presented as they are depicted in literature. Development process of an assessment system for collaborative systems is summarized through its characteristics, types of measurement scales, requirements that must be met, template for defining and documenting measures and a methodology is suggested. Finally, the way in which an assessment system based on metrics must be implemented is presented. A metric process model is depicted together with its stages. Also, an implementation process for collaborative systems assessment is highlighted.
关键词：collaborative system; assessment; metric; measure; development process
