出版社：International Association for Computer Information Systems
摘要：Organizations are embodiments of knowledge. Organizational procedures and processes are ways of knowing what to do, how to do things, when to do them, and why to do them. Such procedures and processes are also representations of what is known in the organization: the semantic space or the organization’s ontology. This type of knowledge is explicit and can be found in organizational policies, ethical codes, customer contracts, service contract, databases and software. Personal knowledge is the individual’s understanding and use of this explicit organization knowledge. Individuals within organizations use explicit knowledge to do the jobs assigned to them. Personal knowledge within the organization environment is also tacit. People know things within the organizational setting that is not codified: this is tacit knowledge. Individuals have a semantic or knowledge space that shows up in communication and actions. The paper presents a methodology for uncovering the personal side of knowledge management.
关键词：Knowledge management; organizational knowing; personal knowing; tacit;knowledge; explicit knowledge
