出版社：International Association for Computer Information Systems
摘要：This investigation uses a qualitative study to explore the issues surrounding instances of defective software involving malpractice, negligence, fraud and misrepresentation. The study collected data from relevant cases filed in either federal or state court during the period of 1990 to 2001, and included both the acquisition of custom and mass-marketed software. Examining the litigation has shed significant insight into the underlying issues as well as suggesting options for managerial intervention.
