出版社：International Association for Computer Information Systems
摘要：IT has revolutionized the way public administration performs tasks. To manage the government affairs for the benefits of citizens, governments have adopted e-government technologies in service delivery. The objectives of this study are to provide a comprehensive review of e-government practice, assess the levels of e-government implementation, and evaluate critical success factors of e-government implementation. The analysis of the impact of e- government in service provision is also provided.
