出版社：International Association for Computer Information Systems
摘要：This paper discusses the results of preliminary research done on the topic of communication tools. The research was done as part of a senior honors tutorial thesis and studied the effectiveness of communication tools in collaborative work among students. The study focused on the following communication tools: email, discussion database, online chat, face-to-face, phone, and fax. The subjects in the sample group were graduate students enrolled at the Ohio University College of Business. The data was collected using surveys that were distributed to the students. The survey asked the students about their communication preferences and the perceived effectiveness of the tools for various group tasks. Descriptive statistics were used to analyze the data. Differences in preference were noticed among the different educational groups and genders. This preliminary study concluded that face-to-face communication remains the most effective tool for students
