出版社：International Association for Computer Information Systems
摘要：The collaboration which has emerged through the use of computers is referred to as computer- supported cooperative work. This phenomenon of collaboration via the computer was designed to support users as they engage in the electronic exchange of information with work teams and colleagues. This paper takes a macro view of computer-supported cooperative work, expressly in the area of best practices within collaborative work. The research stems from the creation of a bachelor's of science degree in virtual business in a technology department at a Midwestern university. In addition, the department also offers three undergraduate and one graduate technology degrees online which incorporate computer-supported cooperative work across the curriculum. A literature review exploring the value of computer-supported cooperative work will include a look at current themes such as where it's happening, dangers, business value, and successful implementations. Examples of how several organizations have successfully implemented collaborative environments will support this analytical research. The research will conclude by defining best practices, which when utilized will support a successful collaborative environment.
