出版社：International Association for Computer Information Systems
摘要：This paper discusses the definition of an ERP system using packaged software that enables a company to make efficient use of corporate resources. These resources include materials, human resources, finance, sales, marketing, finance, etc. ERP provides a total, integrated solution for all of the organization’s information processing needs. This paper also discusses why ERP projects often fail and how organizations can insure success of the ERP implementation. Critical Success Factors (CSF) of ERP implementation are discussed, which include appropriate business and IT legacy systems, business plan and vision, business process reengineering (BPR), change management culture and programs, effective communication, teamwork and composition of teams, monitoring and evaluation of performance, project champions, project management, software development, testing and troubleshooting, top management support, etc.
