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  • 标题:THE POTENTIAL IMPACT OF VOICE RECOGNITION TECHNOLOGY ON WORKPLACE PRODUCTIVITY
  • 本地全文:下载
  • 作者:Hal Records ; Nancy Records ; Richard Glass
  • 期刊名称:Issues in Information Systems
  • 印刷版ISSN:1529-7314
  • 出版年度:2007
  • 卷号:8
  • 期号:2
  • 页码:541-546
  • 出版社:International Association for Computer Information Systems
  • 摘要:The effect of desktop applications programs on knowledge worker productivity has been significant and well documented. However, for the most part technology driven productivity gains have been at a standstill for last few years. Recent modifications to office suites and operating systems have been more superficial than substantive, and with the exception of improved search and data security capabilities, software introductions have not substantially advanced worker productivity. That may be about to change. Automatic speech recognition (ASR) software embedded in popular word processing programs shows great promise, offering the potential for a faster and more effective human computer interface. A study was conducted to investigate 1) Is voice recognition ready for prime time; and 2) What is the learning curve for desktop voice recognition technologies. It was found that the user-friendliness of ASR was perceived as being very good, that the likelihood of future use of ASR was very high, and that user comfort levels with dictation, editing and accuracy were tepid. This suggests that lack of familiarity may contribute to user hesitation in adoption of ASR technology, but there is a recognition and willingness among users to pursue it.
  • 关键词:Workplace productivity; personal;productivity software; speech recognition; voice;recognition; human computer interface; keyboard;alternatives; workplace design
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