出版社：International Association for Computer Information Systems
摘要：The suitability of application Radio Frequency Identification (RFID) Systems in the supply chain has been discussed since the late nineties. Like any new innovation, there are advantages (in operational efficiencies), and disadvantages (in its implementation). The hype created by this innovation suggests that advantages outweighed the disadvantages. Yet, adoption has lagged most predictions. This paper makes the case that one of the key causes of this is the lack of expected returns on investment (ROI). ROI is treated as cost-benefit factor, which can take many forms, and therefore can be measured in different ways by different parties. The paper goes on to discuss various intricacies of achieving ROI and attempts to frame the circumstances under which it is most likely to be found. The paper identifies combinations of closed loop versus open loop and item level versus pallet level circumstances for manufacturers, suppliers, and retailers in the supply chain, and evaluates ROI opportunities for each. Based on the resulting misaligned interests of supply chain partners, a three stage “natural” RFID adoption process is proposed.
