出版社:International Association for Computer Information Systems
摘要:Supply chain management has enabled organizations to accelerate many of the manual processes and information flows. In recent years, more emphasis has been placed on supply chain intelligence to identify new opportunities, win new businesses, and support optimal decisions to achieve competitive advantage. In this study, we have formulated a framework of value creation in supply chain management and supply chain intelligence using factors of Kaplan-Norton balance scorecard framework. This study will be used to further understand and analyze supply chain intelligence in future empirical research.
关键词:Decision Support Systems; Supply Chain;Intelligence; Value creation; Framework; Scorecard;Metrics