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  • 标题:KNOWLEDGE MANAGEMENT AUDIT: A PILOT PROJECT AT A LARGE MULTI-NATIONAL CORPORATION
  • 本地全文:下载
  • 作者:Jennifer Breese-Vitelli ; Robert Skovira
  • 期刊名称:Issues in Information Systems
  • 印刷版ISSN:1529-7314
  • 出版年度:2012
  • 卷号:13
  • 期号:2
  • 页码:311-319
  • 出版社:International Association for Computer Information Systems
  • 摘要:This knowledge management audit explores the best way to harness and house tacit knowledge in a multi- national corporation. Connecting people through collaboration helps companies make better/faster decisions, do more with less, speeds the learning process, and improve motivation. Gaining acceptance from employees with regard to best practices is a key component in the implementation of a knowledge management project. Those who will be affected by the change were part of the process of development through the ability to provide input in survey. Input from the impacted population has been bestowed validity to the project. The pilot revealed that the primary reason for hesitation among participants was that others would not do their part in updating the Wiki. Incentive-based compensation is related to the program is suggested to neutralize resistance to participation and foster collaboration.
  • 关键词:Knowledge Management; Information Management; Data Management; Wiki; MIS Behavior
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