摘要：The purpose of this article is to analyze MBA students' genuine familiarities of both good and bad leadership and the consequential emotional reactions; to resolve which emotionally intelligent competencies, if any, have greater importance in times of change. The paper follows a deductive view: touching from the broad to the particular based within the phenomenological paradigm, extending Goleman's inductive research into emotional intelligence competencies. Goleman's framework was adopted because his research was based upon competency models from both private and public organizations, which matches the MBA students' experiences.
