期刊名称：International Journal of Reviews in Computing
印刷版ISSN：2076-3328
电子版ISSN：2076-3336
出版年度：2010
卷号：4
出版社：Little Lion Scientific Research and Developement
摘要：The objective of this paper is to contribute a clear understanding of TQM & SIX SIGMA are helpful to the organizations to achieve the success in terms of quality. This paper contains the approaches of SIX SIGMA are DMAIC & DMADV. The main aim of this paper is to look at TQM & SIX SIGMA history, definition, importance and the contribution in an Industry and explains the strengths, differences and weaknesses/deficiencies of TQM & SIX SIGMA and also discussed their distinctive characteristics and similarities.
关键词：Total Quality Management (TQM); TQM implementation; SIX SIGMA; DMAIC ; DMADV and Quality
