期刊名称：Journal of Software Engineering and Applications
印刷版ISSN：1945-3116
电子版ISSN：1945-3124
出版年度：2012
卷号：5
期号：6
页码：417-428
DOI：10.4236/jsea.2012.56048
出版社：Scientific Research Publishing
摘要：This study addresses the challenge of assessing gaps among the differences of test people in eight groups by matching them based on four scenarios. The proposed model called Test Employee Capability Maturity Model (TEC-MM) helps find the gaps and measure the capability and maturity levels of each sub-maturity models in four dimensions as technicality, management, business, and personality. We applied TEC-MM to a software company which has instituted test people improvement strategy and plans to be a front runner in software testing industry. The findings reveal that gaps existed and consequently affect software testing process quality.
关键词：Software Testing; Test People; Capability Maturity Model; Capability and Maturity Levels; Gap Assessment
