摘要：The purpose of this study was to understand the antecedents to the leader–member exchange (LMX) model and provide communication-based predictors of seeking feedback directly from supervisors in the workplace. The results suggest (a) conversational appropriateness and effectiveness are positively related to developing high quality relationship with supervisors, (b) perceptions of communication effectiveness are positively and significantly related to direct feedback-seeking strategies but are mediated by the quality of LMX, and (c) individual assertiveness levels do not necessarily contribute to the LMX nor does assertiveness help explain why subordinates seek direct feedback. Results suggest subordinates’ perceptions of supervisors’ interpersonal communication competence impact the quality of the subordinate and supervisor relationship and in turn impact how subordinates seek feedback from their supervisor.
