期刊名称：Tourism: An International Interdisciplinary Journal
印刷版ISSN：1332-7461
出版年度：2013
卷号：61
期号：2
页码：121-148
语种：English
出版社：Institut za turizam
摘要：Based on Grant's (1996) knowledge-based view of the firm, Jafari's (2001) knowledge-based platform of thinking and Schianetz, Kavanagh and Lockington (2007a) Learning Tourism Destination, the Knowledge Destination Framework (Höpken, Fuchs, Keil & Lexhagen, 2011) is introduced and a Web-based Destination Management Information system (DMIS) is presented. It is illustrated how knowledge creation, exchange and application processes can be improved by applying a Business Intelligence approach. By focusing on Online-Analytical Processing (OLAP), exemplarily for the Swedish tourism destination of Åre, it is highlighted how DMIS can be used as a monitor for measuring the proportion of tourists with the smallest ecological footprint (Dolnicar, Crouch & Long, 2008; Dolnicar & Leisch, 2008). After a discussion of study limitations, future research steps are outlined. The paper concludes by providing some critical remarks on the political economics of sustainability on a global scale and by outlining policy implications for the governance of sustainability at the level of tourism destinations.
关键词：knowledge destination paradigm; learning tourism destination; business intelligence; online analytical processing (OLAP); ecological footprint; destination sustainability; Sweden
