摘要：A explora..o dos investimentos na constru..o de terminais intermodais no interior do Estado de S.o Paulo promove o fen.meno crescente do deslocamento da carga aos modais ecos-eficientes. A causa deste comportamento organizacional gera redu..o do custo social, com o efeito do crescimento do modal ferrovi¨¢rio no transporte de cont¨ºineres. Na pr¨¢tica de inova..o por mudan.as organizacionais, tal qual a pr¨¢tica da multimodalidade. A sustenta..o dos paradigmas por melhoria cont¨ªnua na gest.o de resultado depende de metas operacionais que podem ser controladas em um Balanced Scorecard (BSC), ap¨®s o mapeamento estrat¨¦gico dos principais indicadores em cen¨¢rios futuros. Neste trabalho, os autores demonstram que o custo de oportunidade de investimentos em servi.os log¨ªsticos terceirizados, al¨¦m de agregar valor aos shareholders e aos stakeholders, possibilita identificar desempenhos econ.micos quando h¨¢ indicadores espec¨ªficos no BSC na pr¨¢tica da multimodalidade com vistas ao desenvolvimento sustent¨¢vel
其他摘要：The use of investment in the construction of intermodal terminals within the State of Sao Paulo promotes the growing phenomenon of shifting the burden shifts eco-efficient. The cause of organizational behavior leads to reduction of social cost, with the effect of increases in modal rail transport of containers. In practice of innovation on organizational change, as is the practice of multimodality. The support of the paradigms for continuous improvement in the management of result depends on the operational goals that can be controlled in a Balanced Scorecard (BSC), after mapping the key strategic indicators in future scenarios. In this paper, the authors show that the opportunity cost of investments in outsourced logistics services, as well as adding value to shareholders and stakeholders, identify possible performance when there is economic indicators specific to the BSC in practice multimodality with a view to sustainable development
