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  • 标题:Role Conflict among Health Personnel - A Study of Saudi Hospitals
  • 本地全文:下载
  • 作者:Rashid M. Al-Hamali ; Saad Alghanim ; Bokkasam Sasidhar
  • 期刊名称:Interdisciplinary Journal of Research in Business
  • 印刷版ISSN:2046-7141
  • 出版年度:2013
  • 卷号:2
  • 期号:8
  • 页码:42-51
  • 出版社:Center for Research Promotion
  • 摘要:

    In Saudi Arabia, health-care sectors are constantly undergoing major changes because of social, consumer-related, governmental, technological and economic pressures. These changes will influence the nature of health-care organizations, such as hospitals' work environment. This paper focuses on the problem of role conflict among health personnel in the Saudi hospitals. The study reveals that role conflict is a significant problem among health personnel in Saudi hospitals. The study analyzes the causes, the factors contributing to work conflict, the nature of handling of work conflicts, the frequency of occurrence and the possible remedies. Based on the data gathered from the personnel of various healthcare organizations in the Kingdom of Saudi Arabia, the study shows that the educational background had significant influence on role conflicts at work at 5% level, followed by the occupation, which was significant at 10% level. The analysis reveals that the nature of work and the supervision of employees are the major sources of role conflicts. The conflicts will be accelerated due to receiving incompatible requests from various sources and the nature of administration. In resolving the role conflicts, the employees will negotiate or talk to the colleagues and at times take help from the management. The role conflicts at work can be controlled by continuous management motivation through information sharing, informal discussions and also by providing clear job descriptions. This study also presents implications for future research in the area of role conflict management in various other sectors.

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