出版社：Economic Laboratory for Transition Research Podgorica
摘要：The turbulent development of science and technology has lead to major changes in all spheres of man's existence, As such, it has resulted in the necessity of applying multidisciplinary approach to solving problems encountered by both individuals and corporations. Industry convergence, technological complexity, solution selling, and the globalization of consumers are increasing the importance and disper-sion of relevant new knowledge. Winning in the global knowledge economy is not about choosing between innovation and operating efficiency, or between exploitation and entrepreneurship. It is about winning a global tournament by identification and access new technologies and market trends ahead of the competi-tion, by transformation of knowledge into innovative products and services, and by exploiting these inno-vations in markets around the world. The issue of design, i.e. defining and styling products and services, as well and their construction and general formation, has, for a long time, been the exclusive task of technologists and engineers. The changes in the living and business conditions have increasingly been in-troducing the product design issue into the area of marketing. The only way for companies to achieve their goals of survival and market growth is to design such products and services which meet the strict prefer-ences and demands of consumers in new knowledge economy, which also contributes to the improved qual-ity of life
