摘要：The objective of this work was the research of the directions for acting of the characteristics of the Japanese concept of quality, of the methods used in Japanese management continuous improvement. By analyzing the contribution of the largest Japanese researchers and trainers in quality (K. Ishikawa, G. Taguchi, S. Shingo, M. Imai, N. Kano) demonstrated that Japanese school is a model of good practice and quality culture quality management.
