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文章基本信息

  • 标题:Influence of Service Quality, Corporate Image and Perceived Value on Customer Behavioral Responses: CFA and Measurement Model
  • 本地全文:下载
  • 作者:Ahmed Audu Maiyaki
  • 期刊名称:International Journal of Academic Research in Business and Social Sciences
  • 电子版ISSN:2222-6990
  • 出版年度:2012
  • 卷号:2
  • 期号:1
  • 页码:403-414
  • 出版社:Human Resource Management Academic Research Society
  • 摘要:The paper aims at validating the instrument of the study by conducting Confirmatory Factor Analysis (CFA) and the measurement model and also the overall goodness of model fit indices. Similarly, the measurement model of both the combined exogenous and endogenous variables was performed in order to assess the psychometric properties of the measures in the study. Structural Equation Modeling with AMOS software was employed in the analysis. It was found that the measurement model fitted the data after checking modification indices and deleting items that have weak loadings and/or high correlation errors. It was therefore, concluded that the model fit the empirical data and is set for conducting construct validity and subsequently structural model
  • 关键词:Confirmatory Factor Analysis; Measurement Model; Consumer behavior; Nigeria
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