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文章基本信息

  • 标题:Survey Relationship between Corporate Social Responsibility andRespect for Consumers’ Rights in Professional Banks
  • 本地全文:下载
  • 作者:Adib Eghbalyar ; Reza Shafei ; Adel Salavati
  • 期刊名称:International Journal of Academic Research in Business and Social Sciences
  • 电子版ISSN:2222-6990
  • 出版年度:2012
  • 卷号:2
  • 期号:10
  • 页码:202-217
  • 出版社:Human Resource Management Academic Research Society
  • 摘要:This article is elaborate of survey relationship between social responsibility and respect for consumers' rights in Kurdistan convenience professional banks. The study has practical aim and uses descriptive method. The questionnaire was pilot test for content validity and instrument reliability using KMO, exploratory factor analysis and experts comment. To measure the questionnaires reliability, Cronbach's alpha test was be used. Also, in order to analyzing data from questionnaires and considering statistical needs, SPSS and LISREL were used in the parts of descriptive statistics, inferential statistics and confirmatory factor analysis. The results confirm all the research hypothesizes. In the other word, there is a significant relationship social responsibility and consumers' rights in Kurdistan convenience professional banks
  • 关键词:social responsibility; consumers' rights; banking services
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