摘要:There used to be an assumption that any conflict has negative and destructive influences and we must remove it from the system. However, recent studies indicate that conflict is the result of interaction with different people having various personalities, social and cultural behaviors and this is an unavoidable issue. The existence of conflict is not necessarily a bad thing; in fact, there are many evidences, which show that organizations with no conflict may fail. In other words, people who work for business units with no conflict are most likely so disparate that they cannot fit themselves to environmental conditions. In this paper, we discuss how to handle a conflict in any organization and lead the business units to organizations that are more productive
关键词:Organizational Culture; Technology; Behavioral Norms; Moral Values