摘要：The study performs an empirical study based on the implementation of factor analysis to detect different factors influencing people to have more stress in a hydropower unit located in city of Esfahan, Iran. The study performed the survey among all 81 people who were working for customer service section of this company and consisted of two parts, in the first part; we gather all private information such as age, gender, education, job experience, etc. through seven important questions. In the second part of the survey, there were 66 questions, which included all the relevant factors impacting employees' stress. Cronbach alpha was calculated as 0.946, which is well above the minimum acceptable level. The implementation of factor analysis has detected 16 important groups of factors and each factor is determined by an appropriate name. The results of our factor analysis show that among different factors, difficulty of working condition as well as work pressure are two most important factors increasing stress among employees
关键词：Stress; Job satisfaction; Employee performance; Working conditions
