This paper describes a 'proof of concept' pilot study of a prototype of text messaging used to support student services in the higher education sector. The prototype enabled students to access administrative and assessment information, as well as allowing academic staff the opportunity to 'push' assessment feedback, reminders and alerts to class groups. Survey questions were generated based on the Technology Acceptance Model (TAM) of Davis (1989). An interpretive analysis of students' perceptions of the usefulness, effectiveness and information quality of the system, presented in this paper was based on the survey administered to participants at the end of the pilot study. Results were compared to literature describing similar experimental deployments of mobile technology. This provided guidance for further investigation and suggestions for universities' deployment to staff and students in order to enhance administrative service.