期刊名称：International Journal of Teaching and Learning in Higher Education
电子版ISSN：1812-9129
出版年度：2009
卷号：21
期号：3
页码：299-309
出版社：International Society for Exploring Teaching and Learning
摘要：Teaching is a multidimensional, complex activity. The use of the Critical Incident Technique (CIT) has the potential to be effective in improving teaching as it reveals successful behaviorsby identifying key actions associated between excellent/poor performances. The present study sought to identify teaching behaviorsthat differentiate excellent and very poor performance of undergraduate college teachers in India using CIT, from the perspective of students.Two hundred thirty-seven critical incidents were collected from 60 female students from three different undergraduate humanities courses using questionnaires and personal interviews. Qualitative procedures emphasizing the verbatims students generated were used for data analysis. The data generated from the incidents was subjected to content analysis, and sorted into 6 categories. The six categories identified w ere: rapport with students, course preparation and delivery, encouragement, fairness, spending time with students outside of class, and control. The frequency with which students reported each behavior as either good or bad is presented. The study yields specific behaviors for faculty to follow to yield improvement in teaching evaluations by students. A list of critical behaviorsmay have implications in selection, training and performance evaluation of teachers. The present study also underlines the robustness of CIT in education research
