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  • 标题:E-Commerce and Ethical Web Design: Applying the BBBOnline Guidelines on Malaysian Websites
  • 本地全文:下载
  • 作者:Husnayati Hussin ; Mohd Adam Suhaimi ; Maram Mustafa
  • 期刊名称:The International Arab Journal of Information Technology
  • 印刷版ISSN:1683-3198
  • 出版年度:2005
  • 卷号:2
  • 期号:3
  • 出版社:Zarqa Private University
  • 摘要:The aim of this study is to find out to what extent Malaysian companies incorporate trustworthy elements on their websites. The study provides a detail website evaluation based on the principles for ethical online business provided by the BBBOnline guidelines. The five principles used as an evaluation instrument are: (1) Truthful and accurate communication, (2) Disclosure, (3) Information practices and security, (4) Customer satisfaction, and (5) Protecting children. The study selected ten Malaysian-based companies which adopt e-commerce as part of their business. The findings of the study indicate that some principles are well-adhered to, while others need more attention
  • 关键词:E-commerce; ethics and e-commerce; web analysis; seal program; trust
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