摘要：Over and again in our work on service integration, we have come up against a sobering conclusion¡ªthat pursu-ing the integration of human service programs is very hard and is fraught with challenges. Those who have managed to put together exemplar one-stop job centers or other integrated service models in places such as Kenosha County, Wisconsin, El Paso County, Colorado, Mont-gomery County, Ohio, and San Mateo County, California, emphasize the extraordinary challenges they faced. They also often note how many visitors express admiration for their work and indicate an interest in replicating their models, yet appear unable to translate that interest into sustained and successful action
