摘要：Organizations beginning the process of implementing enterprise-wide elec-tronic records management systems (ERMS) must address the role end usersshould play in making records management decisions. Some organizationsopt to have end users decide whether a document or e-mail is a record andassign its place in the organization file plan. In this scenario, when the enduser creates a document and clicks "save," a box pops up on the screen and asks, "Is this arecord." If the user answers "yes," a second box appears and asks "Where does the record goin the organization file plan."A pull-down list gives the organization file plan so the end usercan choose the appropriate category. Only when the user has answered the two questions willthe document be saved
