期刊名称:International Journal of Management and Business Studies
印刷版ISSN:2231-2463
电子版ISSN:2230-9519
出版年度:2013
卷号:3
期号:1
出版社:Cosmic Journals
摘要:This study focuses on two issues; first is to examine how Local Government Authorities (LGAs) implement their strategies and secondly how the Balanced Scorecard is adoptedas a tool for measurin g effectiveness o f strategy implementation in public organizations. In an effort to understand strategy usage in local government authorities, this study adapts the Balanced Scorecard as an approach for assessing an organization's performance and its motion toward the objectives in four major perspectives: Financial perspective, Custo mer-Mark et perspective, Internal Processes perspective and Learning & Growth perspective. The research was conducted in five (5) selected local authorities in the Kenyan Coast region. This study gathered data on the extent to which the selected LGAshave achieved their set objectives in the four perspectives of organizational performance using the Balanced Score Card approach. The results suggest that local authorities are successful in achieving their objectives in various degrees
关键词:Balanced scorecard;strategy; Local Government Authorities