期刊名称：International Journal of Management and Business Studies
印刷版ISSN：2231-2463
电子版ISSN：2230-9519
出版年度：2013
卷号：3
期号：4
出版社：Cosmic Journals
摘要：Logistics or Forward Logistics had been defined in several ways th at includes transportation, inboun d, outbound or p roduction related logistics etc. At the end of 20th century much of the focus began to shift towards the backward practices being followed, that is, the returned item which was until then a bit overlooked was started to be considered of much importance. Although customer feedback or customer service is still a better way to know about the product but what about the delivery schedule and re-delivery of the returned product. A number of new companies have emerged in the Indian subcontinent that not only supply products, refurbish or reuse scrap but also re-engineer processes and services and thus provide a better solution to small issues that hold a major impact. This paper extracts the elements that have influenced the Reverse Logistics Practices and their implementation in different spheres of the businesses in a small industrial area
