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  • 标题:Applying Emotional Intelligence Skills to Leadership and Decision Making in Non-Profit Organizations
  • 本地全文:下载
  • 作者:James D. Hess ; Arnold C. Bacigalupo
  • 期刊名称:Administrative Sciences
  • 电子版ISSN:2076-3387
  • 出版年度:2013
  • 卷号:3
  • 期号:4
  • 页码:202-220
  • DOI:10.3390/admsci3040202
  • 语种:English
  • 出版社:MDPI Publishing
  • 摘要:Non-profit organizations and leaders may benefit from the utilization of behaviors attributed to emotional intelligence. The consideration of emotional intelligence skills becomes a strategy for the development of the non-profit organizational leader’s ability to assess the impact and consequences of decisions, while simultaneously improving the quality and effectiveness of the decision-making process. The purpose of this paper is to identify how emotional intelligence skills can be applied to enhance the leadership decision-making processes within the non-profit organization. Goleman’s (2001) and Boyatzis’ et al. (2000) four essential elements of emotional intelligence and their associated 20 behavioral competencies are utilized to develop a methodology for the practical application of emotional intelligence skills to leadership decision-making within the non-profit organization. A checklist of questions and observations is provided to assist non-profit leaders in the improvement of emotional intelligence awareness, as well as the application of emotional intelligence skills to decisions and decision-making processes.
  • 关键词:non-profit organization; leadership; emotional intelligence; decision-making
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