摘要:We describe our experience with a hotline which was set up to deal with enquiries relating to a secondary schoolmass vaccination campaign against meningococcal disease. Three thousand, three hundred calls were received over6 days, mostly from the general public but also from contacts of the school and health practitioners. The hotlineserved as an important means of providing consistent advice and reassurance to the public and reduced the burdenof calls to hospitals and public health units