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  • 标题:An exercise in communication: analysis of calls to a meningococcal disease hotline
  • 本地全文:下载
  • 作者:Justine D Ward ; Brad D McCall ; Sarah G Cherian
  • 期刊名称:Communicable Diseases Intelligence
  • 印刷版ISSN:1447-4514
  • 电子版ISSN:1445-4866
  • 出版年度:2001
  • 卷号:25
  • 期号:4
  • 页码:280-281
  • 出版社:Government Department of Health and Ageing
  • 摘要:We describe our experience with a hotline which was set up to deal with enquiries relating to a secondary schoolmass vaccination campaign against meningococcal disease. Three thousand, three hundred calls were received over6 days, mostly from the general public but also from contacts of the school and health practitioners. The hotlineserved as an important means of providing consistent advice and reassurance to the public and reduced the burdenof calls to hospitals and public health units
  • 关键词:Meningococcal; outbreak; telephone hotline
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