摘要：A LL of us here are managers, and all of us must perforce be interested in management, and in managerial principles. Our jobs as managers have arisen in response to the constantly growing size and complexity of the tasks with which our society is confronted, and our aim as managers is to find efficient means of controlling and directing these necessary tasks, rather than face being overwhelmed by them. The belief that there is always a better way of doing any job is part of our American heritage. Better methods, improved tools, better working conditions, shorter procedures-all these can be discovered and put to use when managers make an effort to find them.
