摘要:Murgo Farms Inc., addresses the challenge of choosing between the Hazard Analysis CriticalControl Point (HACCP), International Organization of Standardization (ISO) 9000, and ISO 14000systems for a business with grain farming, elevator and spraying enterprises. Murgo has recentlyentered markets that are more quality oriented and wishes to expand its activities in those markets.The President wonders whether HACCP or ISO 9000 might help that expansion. However, thecompany is also faced with signi.cant environmental risks due to its spraying and manure spreadingactivities and its proximity to a local municipal water source. There are good reasons for Murgo toconsider each of the systems, but there is also the question of whether the bene.ts for implementingany system are suf.cient to do so immediately. # 2001 Elsevier Science Inc. All rights reserved.