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  • 标题:The Nature of Stakeholder Satisfaction with Marketing Education
  • 本地全文:下载
  • 作者:Steven Taylor ; Kim Judson
  • 期刊名称:Higher Education Studies
  • 印刷版ISSN:1925-4741
  • 电子版ISSN:1925-475X
  • 出版年度:2014
  • 卷号:4
  • 期号:4
  • 页码:89
  • DOI:10.5539/hes.v4n4p89
  • 出版社:Canadian Center of Science and Education
  • 摘要:

    The current article represents a cautionary tale in continuing emerging marketization practices as the dominant form of marketing with higher education. Specifically, a review of three important emerging literature streams (i.e., quality-of-life, service-dominant logic, and stakeholder orientation) all appear to support calls for moving beyond typical (short-term, hedonistic) measures of consumer satisfaction associated with the delivery of higher education toward satisfaction judgments based on higher-order forms of happiness (i.e., prudential and perfectionist forms of happiness such as eudaimonia). This conclusion suggests that the nature of long-term value co-creation associated with higher education should focus on quality of life and well-being. Critical to the success of moving marketing strategy of institutions of higher education in the direction asserted herein will be embracing a primary strategic marketing objective of convincing stakeholders to value long-term, eudaimonic forms of happiness and satisfaction over the current psychological, short-term, hedonistic satisfaction forms assessing today’s marketization practices. A series of propositions are offered to help guide marketers in embracing this perspective.

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