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  • 标题:Job satisfaction and attitudes of restaurant staff regarding the smoking ban – a case study
  • 本地全文:下载
  • 作者:Pranić, Ljudevit ; Pivac, Snježana
  • 期刊名称:Economic Journal
  • 印刷版ISSN:0353-359X
  • 电子版ISSN:1847-2206
  • 出版年度:2014
  • 卷号:XXVII
  • 期号:1
  • 页码:9-24
  • 语种:English
  • 出版社:Ekonomski vjesnik
  • 摘要:While extant research on the impacts of smoke-free legislation on hospitality employees and industries has centered on developed countries, the research on the effects of smoking bans in transition countries has received very little attention. Hoping to assist in filling this void, this research empirically explores the relationships among restaurant employees’ attitudes, demographics, work-related variables (WRV), and job satisfaction after the introduction of a smoke-free legislation in one transition economy, i.e. Croatia. Results revealed that gender, education, age, restaurant seating allocation, hospitality work experience, smoking status, average weekly workload, and the restaurant area served were for the most part not significant in explaining different perceptions toward a smoking ban. However, the respondents’ preferred restaurant smoking policy somewhat influenced how respondents view the smoking ban. In terms of the respondents’ preferred restaurant smoking policy, results revealed no significant differences in regards to demographics and WRV. With regard to job satisfaction, staff with more positive post-implementation attitudes towards the ban exhibit somewhat higher levels of satisfaction with the current job. Overall, respondents appear willing to make concessions for both pro- and anti-smoking patrons, staff, and owners/managers. Therefore, lawmakers should consider population characteristics, seating allocation, and the combination thereof when devising restaurant smoking policies.
  • 关键词:second-hand smoke; smoking ban; attitude; job satisfaction; transition country; employee
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