摘要：An overview of the literature on Internetsocial networking (ISN) is presented.The authors identify four dominantstreams of research and reviewthe key contributions to the field. Thereview reveals that the research fieldis fragmented and does not yet facilitatea general understanding of thephenomenon. In particular research isvery much skewed towards certain usergroups (e.g., students) and platforms(in particular Facebook). Further, implicationsfor a corporate context arediscussed. In doing so, three contextsof application are differentiated: Socialnetwork sites (SNSs) for 1) recruitingand professional career development,2) relationship facilitation in distributedwork contexts, and 3) interactions withend customers. The authors discussSNS potentials, implications of existingISN research and future research opportunities.In summary, they seek tocontribute to a better understandingof the phenomenon of ISN and to makingavailable the current state of ISN researchfor the wider Enterprise 2.0 community.
关键词：Enterprise 2.0; Internet social networking; Social software
