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  • 标题:A Maturity Model for Management Control Systems - Five Evolutionary Steps to Guide Development
  • 本地全文:下载
  • 作者:Marx, Frederik ; Wortmann, Felix ; Mayer, Jörg
  • 期刊名称:Business & Information Systems Engineering
  • 出版年度:2012
  • 卷号:4
  • 期号:4
  • 页码:193-207
  • 出版社:Association for Information Systems
  • 摘要:Corporate management in today’s international companies has become increasingly complex. To cope with the growing challenges, information technology (IT)-based management control systems (MCSs) covering reporting, planning, and consolidation have been deployed. Despite their tradition in management research, the ‘right’ setup of MCSs is still challenging. Maturity models (MMs) are an established instrument to identify strengths and weaknesses of certain domains. As existing MMs rather focus on single MCS domains, neglect an IT perspective and miss a sound methodical foundation, this paper outlines an empirically and algorithmically constructed MCS MM. The model consists of three partial MMs for reporting, planning, and consolidation, which are integrated into one holistic MCS MM. The five levels of the MCS MM guide MCS evolution from a basic, mandatory/external-driven MCS (level 1) to a balanced MCS (level 2), and a comprehensive MCS (level 3). Ultimately, MCSs show a strong strategic focus (level 4) and leverage the potentials of modern IT (level 5).
  • 关键词:Corporate management; Management accounting; Management control systems; Business intelligence; Maturity models; Design science
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