期刊名称:Communications of the Association for Information Systems
印刷版ISSN:1529-3181
出版年度:2003
卷号:12
期号:1
页码:43
出版社:Association for Information Systems
摘要:Since the 1980s, Solectron evolved as a contract provider of manufacturing, distribution, product design, and full-service supply chain integration to many Fortune 500 companies in the telecommunications, electronics, and computer industries. In order to achieve this set of capabilities, Solectron established a tightly coupled set of collaborative relationships with supply chain participants- including both suppliers and customers. This action research study explores Solectron's data warehousing implementation and outsourcing experiences to support the organization's strategic direction. We uncover the absence of new set of critical pre-implementation performance metrics for managers and researchers to consider under conditions of outsourcing; multiple, simultaneous projects; and lack of IT internal expertise. Thus, our research offers hypotheses that can be further tested by future research.