期刊名称：Journal of the Association for Information Systems
印刷版ISSN：1536-9323
出版年度：2010
卷号：11
期号：12
页码：1
出版社：Association for Information Systems
摘要：We describe two cases of open user experience (UX) design using the Firefox web browser and OpenOffice.org office suite as case studies. Open UX design refers to activities and practices surrounding designing for the user experience in open source contexts. We analyze the socio-technical complexity of integrating UX activities into the two open source projects using activity awareness, a theoretical framework for understanding team performance in collective endeavors of significant scope, duration, and complexity. The facets of activity awareness are common ground, communities of practice, social capital, and human development. We found differences with the following dynamics in the two open source projects: community building, UX status in the community, decision making, and ways of sharing design information.
关键词：User experience; open UX design; Firefox; OpenOffice.org; design; FLOSS; open source; activity awareness; complex teamwork
