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文章基本信息

  • 标题:An Experimental Study on Ubiquitous commerce Adoption: Impact of Personalization and Privacy Concerns
  • 本地全文:下载
  • 作者:Sheng, Hong ; Nah, Fiona Fui-Hoon ; Siau, Keng
  • 期刊名称:Journal of the Association for Information Systems
  • 印刷版ISSN:1536-9323
  • 出版年度:2008
  • 卷号:9
  • 期号:6
  • 页码:15
  • 出版社:Association for Information Systems
  • 摘要:Ubiquitous commerce (u-commerce) represents "anytime, anywhere" commerce. U-commerce can provide a high level of personalization, which can bring significant benefits to customers. However, privacy is a major concern to customers and an obstacle to the adoption of u-commerce. This research examines how personalization and context can impact customers' privacy concerns as well as intention to adopt u-commerce applications. As u-commerce is new and emerging, we used the scenario-based approach to operationalize personalization and context in an experimental study. The experimental results show that the effects of personalization on customers' privacy concerns and adoption intention are situation dependent.
  • 关键词:Personalization; privacy concerns; personalization-privacy paradox; situation dependency; adoption intention
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