摘要:Restaurant management and the leadership styles of men and women who serve as hosts to the dining public are the subject of this study. The author asks: What kind of managers are they? What are the operational results of their efforts? Is there a relationship between managerial style and operational outcomes? How are managerial styles themselves related to each other?
关键词:David L. Whitney; Restaurant Managerial Style: How Effective? How Versatile?; Trait theory; Psychological tests; Deserter and Missionary; Country Club management; Mr. Wonderful; Authoritative; Coercive; Pacesetting; Democratic; Coaching; Affiliative; MSQ