摘要：It is asserted that alternative dispute resolution methods, particularly mandatory binding arbitration agreements, have become the rule in health care delivery. A study was conducted to ascertain how widespread mandatory arbitration agreements between health plans and providers and their enrollees and patients really are, to assess how decisions regarding their use are made and to evaluate the prospects of their future use.
关键词：Health care delivery; Decision making; Arbitration; Health care industry; Negotiation; mediation and arbitration; Alternative dispute resolution; Commercial arbitration agreements; Usage
