期刊名称:Arabian Journal of Business and Management Review
电子版ISSN:2223-5833
出版年度:2014
卷号:3
期号:12
出版社:Sohar University, Oman and American University of Kuwait
摘要:E - banking 1 includes providing opportunities for employees to increase their speed and efficiency in banking services at branch locations and as well as the processes among bank and branch around the world and providing hardware facilities and software to customers that by using them without a physical presence in the bank, at any time, day or night via their preferred communication channels safely and confidently carry out banking operations. In other words, electronic banking is to use of advanced technology of software and hardware based on network and telecommunications for reso urce sharing and financial information electronically and does not require the physical presence of the customer in the branch. Reduce the cost of transaction processing, providing customer service of target market and as well as create revenue are long - te rm benefits of electronic banking.