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文章基本信息

  • 标题:Determinants of user acceptance of internet banking: An empirical study
  • 本地全文:下载
  • 作者:Hessam Zandhessami ; Parisa Geranmayeh
  • 期刊名称:Management Science Letters
  • 印刷版ISSN:1923-9335
  • 电子版ISSN:1923-9343
  • 出版年度:2014
  • 卷号:4
  • 期号:7
  • 页码:1369-1374
  • DOI:10.5267/j.msl.2014.6.035
  • 出版社:Growing Science
  • 摘要:The boom of Internet usage and the significant funding dynamism in electronic banking have attracted the attention of researchers towards Internet banking. In the past, the traditional focus of Internet banking research has been on technological development, but it is now switching to user-focused research. This paper presents an empirical investigation to determine determinants of user acceptance of internet banking. The proposed study uses Decision-Making Trial and Evaluation Laboratory (DEMATEL) technique to measure the relationships between different factors in a case study of Iranian firm. The results indicate that trust is the most important factor for development of internet banking.

  • 关键词:Internet banking; DEMATEL; Banking industry
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