期刊名称：International Journal of Future Generation Communication and Networking
印刷版ISSN：2233-7857
出版年度：2014
卷号：7
期号：3
页码：141-154
DOI：10.14257/ijfgcn.2014.7.3.13
出版社：SERSC
摘要：This study focuses on the topics of Quality of Experience which is essentially focused on business users feeling. The purpose of QoE is to realize the user-centered management. QoE is how to come up from the Angle of the user service analyze network service. QoE regards the network service as one unity and considers the various aspects of affecting the network service performance. However by comparison, QoS only pays attention to the network performance which means QoS is one subset of QoE. At present, the difficulty and key point of the study about QoE is how to quickly and effectively compute the indexes which influence QoE. In this paper, in order to solve this problem, we proposed a solution to compute the indexes which influence the QoE result by using the AHP algorithm. And we did an experiment with the real users ' participation in the laboratory which proved that this solution is correct and practicable. It can reflect the QoE result of real end users and provide a valuable reference for the contents provider, ISP and the end service provider about how to provide more stable and higher-quality service.
关键词：Quality of Experience; Quality of Service; Measurement; Index of satisfaction
