摘要：One of the critical points in an Enterprise Resource Planning (ERP) integration project is matching the ERP functionalities with the organizations’ requirements, so as to define how to adapt the system and/or the organization to reach an efficient functioning. A number of approaches have been elaborated to solve the issues posed by this matching activity in particular one of the conceptual mismatch between different kinds of used models. Moreover, one aspect is not often considered in these approaches. It is the opportunity to reuse experience from one ERP implementation project to another. This study presents a reuse-based requirements elicitation approach for ERP integration. The suggested approach has been subsequently tested through a series of experiments aimed to evaluate the efficiency of reusing generic domain knowledge in the matching activity. The case study showed that starting requirements elicitation and matching at the generic domain level is always more efficient than starting it directly at the organizational specific level.
